Most of our orders are sent to someone else. The person paying never sees the arrangement in the studio; the recipient meets it at a door, a reception desk, or a villa gate. The gift works when those details are treated as part of the design.
Write the card before you pay
Each bouquet can carry a greeting card. Add it on the product, then check the wording in the cart and at checkout. Keep it short. Couriers do not edit messages, and a long note is harder to place in the envelope without folding.
If the gift should stay anonymous, say so in the card field and leave the sender name off. Otherwise we print the name you enter.
Give the courier a number that answers
Same-day and scheduled deliveries need a valid recipient phone number. Towers, compounds, and offices in Dubai and Abu Dhabi are difficult without someone who can confirm the floor or the gate. If the recipient is unavailable, the courier may leave the order with reception or security where that is customary, or attempt a follow-up.
Delivery windows shown at checkout are estimates, not a minute of arrival. Cut-off times for same-day change with stem availability and courier capacity; if the window has closed, choose the next scheduled date rather than hoping the order will still go out.
What the recipient should expect
Photographs on the product page are a faithful guide to colour, scale, and character. Fresh flowers vary by season. We compose each piece by hand and may substitute stems of equal or greater value to keep the design you selected.
For a larger celebration — a wedding table, an engagement setting, a lobby — use Events rather than a single gift bouquet. Those commissions are quoted after a conversation about venue and date.